Refund and Cancellation Policy

This refund and cancellation policy outlines how you can cancel a product/service that you have purchased through the Platform. Under this policy:

1. Cancellation Policy

Cancellations will only be considered if the request is made within 1 day of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to the sellers/merchants listed on the Platform and they have initiated the process of shipping them, or if the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
A N Dezignz does not accept cancellation requests for perishable items like flowers, eatables, etc. However, a refund may be considered if the user establishes that the quality of the product delivered is not satisfactory.

In case of receipt of damaged or defective items, please report to our customer service team. The request will be entertained once the seller/merchant listed on the Platform has checked and determined the same at its own end. This should be reported within 1 day of receipt of the products.

If you feel that the product received is not as shown on the site or does not meet your expectations, you must notify our customer service within 1 day of receiving the product. The customer service team will review your complaint and take appropriate action.

For complaints regarding products that come with a warranty from the manufacturers, please refer the issue directly to them.

No Returns, No Refunds, No Exchanges: A N Dezignz does not offer any returns, refunds, or exchanges for products once the purchase is complete.
In case of any refunds approved by A N Dezignz, it will take 30 days for the refund to be processed and credited back to your account.

By using our services, you hereby consent to our Refund and Cancellation Policy and agree to its terms.